A homeowner engaged Kinetic Restoration to address significant mold growth within a crawl space that was impacting the overall health of the home. Our team began with a full mitigation process, applying a decontamination and disinfecting agent throughout the space, followed by sealing all exposed lumber with a specialized primer and installing a new vapor barrier to protect against future moisture intrusion.
Although post-mitigation inspections and testing indicated the space was clear, the homeowner continued to notice a lingering odor. We took these concerns seriously and, rather than closing out the project, conducted a deeper investigation. This led to the discovery of additional mold within the HVAC ducting running through the crawl space—an area not initially identified as a source.
Kinetic promptly expanded the scope to address the newly discovered contamination, completing further mitigation to fully resolve the issue. By maintaining open communication and a collaborative approach, we were able to build trust and deliver a truly comprehensive solution. As a result of this partnership and commitment to doing the job right, the homeowner entrusted us with the subsequent reconstruction, including flooring and other affected areas within the home.